Privacy Policy
Introduction
Welcome to The Rank Guru. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information.
Information We Collect
Personal Information: Name, email address, phone number, and postal address.
Business Information: Company name, industry, and website URL.
Usage Data: Information about how you use our website and services, including IP address, browser type, and browsing history.
Marketing Data: Preferences for receiving marketing communications and details of your interactions with our marketing content.
How We Use Your Information
To Provide Services:
To deliver the services you request, manage your account, and provide customer support.
To Improve Our Services:
To analyze how our services are used, improve our offerings, and develop new features.
Marketing Communications:
To send you promotional materials, updates, and offers that may interest you. You can opt-out of these communications at any time.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, access controls, and secure data storage practices.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
1. Service Providers:
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
2. Legal Requirements:
We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to the processing of your data or request that we restrict how we use it. To exercise these rights, please contact us at support@therankguru.ai.
Cookies
Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider's systems to recognize your browser and capture and remember certain information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Refund Policy
Introduction
At The Rank Guru, we strive to provide top-notch services and ensure our clients are satisfied with the results. However, we understand that there may be instances where refunds are necessary. This refund policy outlines the terms and conditions under which refunds will be granted.
Eligibility for Refunds
1. Service Dissatisfaction:
If you are not satisfied with our services, please contact us within 30 days of the service delivery to discuss your concerns. We will work with you to resolve the issue. If we are unable to address your concerns to your satisfaction, you may be eligible for a refund.
2. Non-Delivery of Service:
If a service you paid for was not delivered within the agreed timeframe, you may request a refund. Please notify us within 14 days of the expected delivery date.
3. Cancellation of Services:
If you wish to cancel a service, you must do so in writing via email. Refunds for cancellations will be handled as follows:
- Before Work Commences: Full refund.
- After Work Commences: Partial refund, based on the amount of work completed and costs incurred up to the cancellation date.
Non-Refundable Services
1. Completed Services:
Services that have been fully delivered and accepted by the client are non-refundable.
2. Subscription-Based Services:
Monthly or annual subscription fees are non-refundable after the subscription period has commenced. You may cancel your subscription at any time to avoid future charges.
3. Third-Party Fees:
Any fees paid to third-party providers, such as advertising costs or software subscriptions, are non-refundable.
Process for Requesting a Refund
1. Contact Us:
To request a refund, please contact our customer support team at support@therankguru.ai with your name, contact details, and a detailed description of the issue.
2. Review and Response:
We will review your request and respond within 7 business days. During this period, we may ask for additional information to assess the validity of the refund request.
3. Refund Approval:
If your refund request is approved, we will process the refund within 14 business days. Refunds will be issued using the original payment method.
Changes to This Refund Policy
We may update this refund policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this refund policy or our services, please contact us at:
The Rank Guru
Email: support@therankguru.ai
This refund policy ensures clarity and fairness in our transactions, helping to maintain trust and satisfaction with our clients.